Lorna Gould CV

* Home

* Contact Details

* Other Information

* Education & Qualifications

* University

* Key Skills & Attributes

* Administrative Skills

* Employment History

* Personal Qualities

* Interests & Achievements

* References

Personal Qualities

A reliable, enthusiastic and conscientious team member with good business knowledge and skills. I enjoy and thrive upon challenges both inside and outside the working environment. I feel I have a positive approach and outlook, along with being both organised and innovative within the work place. I have an optimistic and friendly personality and find it easy to communicate with others.

I always meet deadlines and take pride in what I do which helps to make me an effective independent leader. I enjoy life academically and I am proud of the progress I have made throughout my time in education. I have enjoyed putting all my endeavours into action, in a fulfilling, challenging four year degree and now I am ready to take on my first challenging graduate job.

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Interests
& Hobbies

My hobbies and interests are varied, I really enjoy art, music and physical activities. I have taken part in many sporting activities, some of my favourites are netball, squash and badminton.

I enjoy languages and took the opportunity to do a language course in Spanish. I found this a real bonus when I was lucky enough to spend a couple of months in Spain.

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Administration Skills

SAP	MS Access

MS Word	MS Excel

MS Outlook	MS Publisher

Adobe Photoshop	Customer Care

Desktop Publishing	Telephone Liaison

Order Processing	Jasc Paintshop Pro

Order Dispatch	Desktop Publishing

References

Nigel Wilkes
UK Sales Manager
Panasonic UK Ltd

Sarah Quinton
Senior Lecturer in Marketing
Oxford Brookes University

Marc Irwin
UK Marketing Manager
Panasonic UK Ltd

Please email me for complete contact details of the above references.

E-mail	lornagould@hotmail.com
Other Information	Full Clean Driving Licence
	Non Smoker

Education & Qualifications

Further Qualification	Institute of Direct Marketing IDM Certificate in Direct and Digital Marketing (Grade announced in July)
University Degree	Oxford Brookes University
Sep 2005 - 2009	Gipsy Lane, Headington, Oxford , OX3 0BP UK
Degree Studied	BA Business Studies and Marketing Management (with one year industrial placement)
Grade Achieved	First Class Honours
	An 11,000 word Business and Marketing Dissertation was completed in the final year of university which was graded a double First.

Further Education	Queen Mary’s College
Sep 2003 - June 2005	Basingstoke
A Levels Qualifications	Business Studies (A) Graphics (A) German (Pass)
	Fine Art (C) and Sports & Physical Education (B)

Secondary Education	The Clere School.
1998 – 2003	Burghclere, Newbury, Berkshire
GCSE Qualifications	English Lang (A) English Lit (C) History (A) Art (A)
	German (A) Maths (B) Double Science (BB)
	RE (B) Graphics (B), IT (Pass)
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Key Skills and Attributes

Communication – Working at Panasonic required a high level of professionalism at all times and this improved my overall efficiency and standard of communication. I am able to present information effectively orally and in writing, to individuals and to groups. I feel confident communicating my ideas and commenting on others, but also realise when to remain quiet and listen to colleagues or clients.

Problem Solving - I use my initiative, quick thinking, and what I have learnt through previous experiences, to work well within teams and individually. This helps me to solve problems as efficiently and positively as possible which benefits me and the people I work with, as it makes me a better team player. I also have the confidence to propose new and innovative ideas to try and find creative solutions.

Teamwork - I have the ability to work well within teams, as I have good listening skills and find it easy to get on with others. Having worked in a variety of teams, such as my netball team, at work and at university, I have learnt that I have the confidence and motivation to take a leadership role if it is needed, whilst also appreciating other people's ideas and opinions.
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Employment History

Sept 08 – Nov 08	Schuh - Festival Place, Basingstoke
My duties at Schuh were the same as my experience in previous years working there (please see below). However I was given more responsibility and acted as the supervisor role when the manager was away. This required looking after other members of staff, organising the daily job rota and overseeing that all jobs were completed and the sales target was met.

Aug 08 – Sept 08	Mercedes Benz - Basingstoke
As a receptionist for Mercedes Benz, it was my duty to answer all incoming calls, organise meetings between colleagues, ‘meet and greet' customers, and other general administrative tasks such as sending out brochures / promotion packs to potential and existing customers.

July 07 – Aug 08	Panasonic UK - Bracknell
As a marketing assistant for Panasonic Broadcast, it was predominantly my responsibility to look after the demonstration stock which altogether valued at approximately £500,000, this involved careful coordination and constant database management. In addition to this database I was responsible for contacting dealers and end users regarding the loan of kit, issuing them with the necessary paperwork and ensuring that it was returned. Other tasks which were my responsibility were doing the minutes for meetings, creating action plans and following them up, using SAP to do the ‘Daily Sales Figures' report so that the Broadcast department knew what their sales were each day, creating marketing e-bulletins, answering phones, replying to questions asked by the public on our web site, organising and attending exhibitions, training other employees, taking part in employing new staff and creating corporate communication marketing.

Mar 06 – June 07	Schuh - Festival Place, Basingstoke
Sales of shoes and a diverse range of merchandise, advising customers, stock orders, deliveries, window dressing, keeping the shop in good order, liaising with customers and colleagues via telephone. Over the past nine months I have gained point of sale experience and health and safety training. I am sufficiently experienced and trusted to both open and close the store, which means handing incoming customer orders, organising the cash float whilst also serving customers. Closing the store entails handling the daily takings, calculating daily totals, imputing data onto the computer.

Dec 04 - May 05	Dorothy Perkins - Basingstoke
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Personal Qualities

A reliable, enthusiastic and conscientious team member with good business knowledge and skills. I enjoy and thrive upon challenges both inside and outside the working environment. I feel I have a positive approach and outlook, along with being both organised and innovative within the work place. I have an optimistic and friendly personality and find it easy to communicate with others.

I always meet deadlines and take pride in what I do which helps to make me an effective independent leader. I enjoy life academically and I am proud of the progress I have made throughout my time in education. I have enjoyed putting all my endeavours into action, in a fulfilling, challenging four year degree and now I am ready to take on my first challenging graduate job.

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